Privacy Policy

Last Updated: March 17, 2025

1. Introduction

This Privacy Policy explains how **Cape Up** ("we", "our", or "us") collects, uses, and protects your personal information when you access our AI-powered learning platform, website, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

  • Personal Information: Name, email address, profile photo (if uploaded).
  • Usage Data: Interactions with our learning platform, including AI responses and questions attempted.
  • Technical Data: IP address, browser type, operating system, and referral source.
  • Payment Information: If you purchase a paid plan, we collect billing details (processed securely via Razorpay).

3. How We Use Your Information

  • To personalize your learning experience and recommend relevant content.
  • To provide AI-powered explanations and feedback.
  • To improve our platform using analytics and user feedback.
  • To process payments and manage subscriptions.
  • To comply with legal obligations and prevent fraud.

4. Data Sharing & Security

We do **not** sell, rent, or share your personal information with third parties, except:

  • With **trusted service providers** (e.g., payment gateways like Razorpay, hosting providers).
  • If required by **law enforcement** or **legal obligations**.
  • In case of a **merger or acquisition**, where data may be transferred.

We store your data securely using industry-standard encryption and authentication mechanisms.

5. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your data.
  • Correction: Update incorrect or incomplete data.
  • Deletion: Request to delete your account and data.
  • Opt-Out: Unsubscribe from marketing emails.

To exercise any of these rights, email us at support@capeup.com.

6. Cookies & Tracking

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of Cape Up may not function properly.

7. Data Retention

We retain your data as long as you have an active account. If you request deletion, your data will be removed within 30 days, except for legally required retention.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or in-app notifications if significant changes occur.

9. Contact Us

If you have any questions, concerns, or complaints regarding your privacy, please contact us at:

© 2025 Cape Up. All Rights Reserved.